General Terms and Conditions
Terms and Conditions
Last updated: 17 December 2024
Welcome to Aura Jewels! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and/or making a purchase, you accept these terms and conditions. If you do not agree, please refrain from using our website.
1. General Information
• Company name: Aura Jewels
• Contact email: Jay.Geraets@outlook.com
2. Orders and Payments
• All orders are subject to acceptance and availability.
• Prices are listed in USD and include taxes.
• Payment must be made in full at the time of purchase. We accept Visa, MasterCard, PayPal, Apple pay.
3. Shipping and Delivery
• We ship worldwide
• Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.
• Shipping fees, if applicable, are displayed at checkout.
4. Returns and Exchanges
• Items can be returned or exchanged within 14 days of receipt, provided they are unworn and in original packaging.
• Personalized items cannot be returned or refunded unless defective.
• Customers are responsible for return shipping costs unless the product is faulty.
• To request a return or exchange fill out the contact form.
5. Personalized Products
• Customized products (e.g., engraved or made-to-order jewelry) are non-refundable.
• Please double-check all details before confirming your order.
6. Warranty
• Our products come with a 3 month warranty against manufacturing defects.
• This warranty does not cover normal wear and tear, misuse, or accidental damage.
7. Privacy Policy
• We respect your privacy and handle your personal data in accordance with our [Privacy Policy link].
8. Intellectual Property
• All content on this website, including images, text, logos, and designs, is the property of Aura Jewels.
• Reproduction or use of our content without written permission is prohibited.
9. Liability
• We are not responsible for delays, losses, or damages caused by external factors (e.g., shipping carriers, customs, or acts of nature).
• Our total liability for any claim shall not exceed the total amount paid for the purchase.
10. Governing Law
These terms and conditions are governed by the laws of The Netherlands. Any disputes will be subject to the jurisdiction of The Netherlands.
11. Changes to These Terms
We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page with the date of the last update.
Contact Us
If you have any questions about our terms and conditions, please contact us at:
• Email: jay.geraets@outlook.com
Last updated: 17 December 2024
Welcome to Aura Jewels! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and/or making a purchase, you accept these terms and conditions. If you do not agree, please refrain from using our website.
1. General Information
• Company name: Aura Jewels
• Contact email: Jay.Geraets@outlook.com
2. Orders and Payments
• All orders are subject to acceptance and availability.
• Prices are listed in USD and include taxes.
• Payment must be made in full at the time of purchase. We accept Visa, MasterCard, PayPal, Apple pay.
3. Shipping and Delivery
• We ship worldwide
• Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.
• Shipping fees, if applicable, are displayed at checkout.
4. Returns and Exchanges
• Items can be returned or exchanged within 14 days of receipt, provided they are unworn and in original packaging.
• Personalized items cannot be returned or refunded unless defective.
• Customers are responsible for return shipping costs unless the product is faulty.
• To request a return or exchange fill out the contact form.
5. Personalized Products
• Customized products (e.g., engraved or made-to-order jewelry) are non-refundable.
• Please double-check all details before confirming your order.
6. Warranty
• Our products come with a 3 month warranty against manufacturing defects.
• This warranty does not cover normal wear and tear, misuse, or accidental damage.
7. Privacy Policy
• We respect your privacy and handle your personal data in accordance with our [Privacy Policy link].
8. Intellectual Property
• All content on this website, including images, text, logos, and designs, is the property of Aura Jewels.
• Reproduction or use of our content without written permission is prohibited.
9. Liability
• We are not responsible for delays, losses, or damages caused by external factors (e.g., shipping carriers, customs, or acts of nature).
• Our total liability for any claim shall not exceed the total amount paid for the purchase.
10. Governing Law
These terms and conditions are governed by the laws of The Netherlands. Any disputes will be subject to the jurisdiction of The Netherlands.
11. Changes to These Terms
We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page with the date of the last update.
Contact Us
If you have any questions about our terms and conditions, please contact us at:
• Email: jay.geraets@outlook.com